Nov. 7 Live Q&A Recap

Here is a recap of our latest Live Q&A with CEO & Co-Founder Mr. John Winterholler if you missed it.

Question: What is the treatment ratio for XFT?

Answer: Between 1:8,000 to 1:10,000 (1 part XFT to 8,000 or 10,000 parts fuel).

Question: What must I do to get an Audi?

Answer: Basic qualifications - Be Active, upgrade to 500 PV kit, attain Sapphire or above for 2 months. For full details about the Audi Club program click HERE.

Question: How do I get my Payoneer card activated?

Answer: To make it easier, we no longer offer cards & switched to Global Xfer. Cards not activated by 10/1 are switched to Global Xfer.

Question: Will there ever be a sales assoc. position (just sell products to customers)?

Answer: Currently you can sign up as dist. & can only sell to preferred cust. and get commissions, as long as you maintain 50 PV/month. As a dist. you can choose whether to sell to customers or other distributors. It's your choice!

Question: I have heard you can only get a certain % savings on XFT?

Answer:  % savings vary because of different factors, but we see significant results in all markets. Keep in mind fuel composition can vary by season, so that can also affect results.

Question: Is Syntek Global a registered company in South Africa?

Answer: Yes. You can obtain the registration info from our South Africa office.

Question: Is Syntek registered with the tax revenue in South Africa?

Answer: Yes.

Question: Can you explain the XFT Holiday Starter Kit?

Answer: Holiday Starter Kit is for Nov.-Dec., $150 USD, 75 PV. Contains: 1 4oz bottle, 1 2oz bottle, 10 10mL foil packs, 2 opp brochures, 2 product brochures, 1 welcome letter, 1 XFT results chart. Includes enrollment fee & 1st month website.

Question: Which bonuses can you participate in w/ Holiday Starter Kit for Nov. & Dec.?

Answer: New Dist. Bonus Pool, New Growth Bonus Pool, $50 Sponsor Bonus. We are very excited to open pick up points in Botswana, Zambia, & Namibia next month.

We want to thank everyone who participated, and for the large number of email questions we received. John didn't have time to answer them all, but you should receive answers to your questions via email.

Join us on our next Live Q&A!

July Live Q&A Recap

Syntek Global CEO & Co-Founder John Winterholler joined distributors for another Live Q&A and there were a lot of great questions. Here is a recap if you missed it.

Question: Why did the distributor's shop in Ibadan, Nigeria close down?
Answer: I was unaware of that. We're contacting the main Nigeria office to look into it. We'll get back to you.

Question: Is it now possible to pay for products via Paypal and local MasterCard and Visa?
Answer: Yes, in most markets. It varies depending on Paypal rules & regs. Email support@SyntekGlobal.com for details.
Follow-up question: Thanks for the reply. Forgot to add TT that my question was with specific reference to Nigeria.
Answer: Nigeria can pay for product w Paypal, not MC or Visa but we pay commissions thru Payoneer.

Question: when will you be in Nigeria and will you come to Abuja this time around?
Answer: Plans are already in place for another Nigeria trip early Aug. & Abuja is one of the cities I will visit.

Question: Can someone sell products without being a Distributor?
Answer: No, in order to have products to resell you need to be a distributor.
Follow-up question: ok....what of intending distributor who doesn't have the enrolment finance yet but have the market pools/strategies?
Answer: In fairness to all current distributors we look forward to when those people can join us.

Question: Why is it you have only one product in Nigeria while many in other regions??
Answer: We're very pleased w business in Nigeria & are currently looking at expanding products there!

Question: What are the requirements for opening in a Country? I Relocated to Guinea Conakry few months ago and have people that are ready to partner with us in Syntek. We’re getting products from Nigeria now.
Answer: Currently we don't have plans to open there. You'd have to have your acct serviced through Ghana or Nigeria. New market openings are at discretion of corporate. We will announce new country openings as they occur. There are many factors to consider in opening a new country.
Follow-up question: Please, can you give some of the factors to be considered?
Answer: Govt regulations & oversight, criteria to import, taxes & duties, and many more.

Question: XFT is too costly compared to same in market, people found it hard to buy, why?
Answer: If you compare cost of XFT per dose to any other fuel additive it's cheaper. Less product treats more fuel.

Question: Your support team seams overwhelmed with Syntek's growth in Nigeria. Do you agree? What are you doing about it?
Answer: Yes, we agree. We have recently hired new staff to help with the tremendous volume in Nigeria.

Question: My problems is in increased fuel economy, many customers’ reaction after use is it doesn't work.
Answer: Some people may need to use it over a long period of time depending on engine, age of car, maintenance, etc. They may also be getting benefits in better performance, which is sometimes harder to see than mileage.

Question: One support office (Lagos) for a country almost as big as Texas and 170 million people. Any plan for expansion?
Answer: Expansion is underway as we speak.

Question: There seems to be recurring cases of product scarcity these days, especially 10ml. What's happening?
Answer: The dock strike in Lagos cause a backup in our shipments but we believe that’s been resolved.

Question: Are there any published independent rolling road tests?
Answer: All carbon mass balance tests are done by independent engineers. Many are road tests. Look in Back Office/contact support.

Question: How many ml treats ten litres of fuel?
Answer: 1 ml treats 10 L. Treatment ratio is 1 part XFT to 10,000 parts fuel. Dosage may vary based on fuel quality.

Question: What are the bills am to pay so as to not to discontinue from my binary tree as in website charges, auto ship, and others?
Answer: We recommend talking to your upline sponsor & refer to comp plan for criteria to remain Active.

Question: Please how many double dose for big and small generators?
Answer: 3-5 double doses, depending on how well the generator has been maintained.

Question: Will it be possible to have a pickup center in the Northern part of Nigeria? E.g. Kaduna or Kano.
Answer: Thank you for the suggestion. We will speak w Lagos office about feasibility of such a pickup point.

Email question: How many times can you qualify for Sapphire $10,000 bonus?
Answer: Full details coming soon on those bonuses. Sapphire $10K is one-time qualifying bonus.

Email question: How many litres does 1 ml of XFT treat?
Answer: 1 ml XFT treats 10 L. You can also use our Treatment Sheet. Click HERE

Question: People want instant results.  Is it possible to do something about getting result after first double dose?
Answer: Best results are achieved when using product as directed.

Email question: Do you need to double dose XFT while treating fuel in a generator?
Answer: Yes, you need to double dose when treating fuel in a generator. 3-5 double doses recommended.

Email question: Other MLM companies don't charge for website. Why does Syntek?
Answer: We choose not to include website costs in price of the product. Website is not required, but highly recommended.

Mr. Winterholler enjoyed the Live Q&A and looks forward to doing it again soon! Remember, that our support team is happy to answer any questions all week long at support@syntekglobal.com. If you would like to ask questions for our normal Friday Q&A, feel free to email those to marketing@syntekglobal.com.

Feb. 21 Live Q&A

We had another Live Q&A with Syntek Global CEO & Co-Founder John Winterholler.  Here is a recap of the questions and answers if you missed it.

Question: Are XFT fuel economy benefits best seen over longer distances vs. city driving?

Answer: Good results are typically seen in all types of driving conditions but idle time, heavy traffic & irregular conditions (like in city) can affect fuel economy.

Question: Why can't we use agents to market the product and pay them commissions?

Answer: If by agents referring to direct/power sellers, that is an option you can consider. We would be interested in hearing your ideas.

Question: Is XFT additive compatible with Low Pour Fuel Oil (lpfo) used in ships?

Answer: Absolutely. XFT is compatible with all carbon-based fuel.

Question: Can you provide commercial sales presentation available on DVD for areas w/o reliable internet?

Answer: Like all other tools, commercial DVD is available for purchase, or you can email it from the back office.

Question: Can we expect to see more recent test data in the back office? Something closer to our current year perhaps?

Answer: Absolutely. Many new carbon mass balance tests were just undertaken & full results available in coming months. Most of these tests were done in international locations.

Follow up question: OK. So why don't we have any national test data?

Answer: Sorry for the confusion. Tests are also underway in the U.S. & will be available.

Question: Why don't you include a filler spout w every bottle purchased?

Answer: Filler spout was designed to be reusable to keep overall costs down. Redesigned spout to fit 2 & 4 oz will be coming soon.

Question: Does prospect w large generators need to double dose XFT like prescribed on label?

Answer: We would recommend regular dose for generators. Please contact support@syntekglobal.com for treatment ratio suggestions.

Question: Does any possibility exist where Syntek Global loses the rights to XFT?

Answer: You can continue to work with Syntek Global & XFT with full confidence that we have full rights to product.

Question: Is it true or false that Syntek Global won't be able to sell Xtreme Fuel Treatment in the near future?

Answer: Absolutely false. XFT is and always will be a part of the #syntekglobal opportunity.

Question: Will there be any more Syntek gear?

Answer: It's an exciting time as convention approaches because new gear will be available for purchase at the convention store.

Question: Is XFT still able to dose 1 gallon XFT to 10,000 gallons of fuel?

Answer: Yes, that is the precise treatment ratio for normal dosage.

Question: Is it too late to register for convention?

Answer: It is not too late. We want to see everyone there so we're leaving reg. open until conv. Link http://www.syntekglobal.com/makeithappen. See you there!

We appreciate those who participated through Twitter (follow us HERE) and those who emailed questions ahead of time. Remember, you can contact support with any questions at support@syntekglobal.com. They are always happy to help. Also, we do a Friday Q&A every week on our Facebook page where we answer questions sent in by distributors. You can email those to marketing@syntekglobal.com.

January Live Q&A Recap

Today was our latest Live Q&A with Syntek Global CEO & Co-Founder John Winterholler. Here are the questions and answers if you missed it.

Question: Owners should assist distributors in ea state with a vendor booth at the motorcycle and car shows.
Answer: Yes, we could do that someday, but it is a perfect opp. for dist. to set up their own booths to share Syntek Global.

Question: hi, please how soon can we sign people up through our site without paper application
Answer: There are several factors we have to consider & we are currently looking at ways to make an online option in Africa.

Email question: Why does Nigeria pay more to register, as opposed to $298 & $598 elsewhere?
Answer: The price is the same worldwide, the differences you see are based on currency exchange rates that we monitor regularly.

Email question: can you make it possible for everyone no matter which country to signup online & not w paper application.
Answer: To build your business now, continue to use paper apps. We're currently looking for a way to do it online in ea. country.

Question: Are there some big names we can use for advertising?
Answer: Our top leaders have great stories you're welcome to use, as well as testimonials & opp. videos in the back office.

Email question: What do you say to customers who complain price of XFT is too high?
Answer: Answer: That's not a comment we hear in most markets. Typically XFT pays for itself in savings, and then some.

Question: One other thing I was asked about a carbon mass balance test what is it? What should I tell them?
Answer: It is a sophisticated & expensive test by an indep. lab & engineers. Such tests are performed in large corporate environments. We're doing tests as we speak in Netherlands & UK on behalf of companies.

Email question: How do we find out what paperwork is needed to come to convention?
Answer: Contact your local Syntek office. They have paperwork ready & can help w process. Link to office info is on our blog.

Question: in South Africa the avg tank size is 40liter. 5ml pack too small 10ml too big can we repackage?
Answer:  5 ml treats 38 liters, or you can use 1 ounce dropper bottle to be more exact.

Email question: Has there been any use of XFT in helicoptors? Is it safe?
Answer: We don't have any test results for use of XFT in any aircraft.

Email question: Can we provide XFT tank stickers to remind drivers or gas station personnel to add XFT?
Answer: Tank stickers are included in every starter kit & you can contact local office if you need more.

Question: diesel driven trains is there any research or reports available?
Answer: Yes. Please send a specific request to the corporate office (support@SyntekGlobal.com) & we have data for locomotives.

Email question: I've heard from ppl that test results indicate you can use XFT in an engine without oil.
Answer: We suggest u follow car manuf. operating instructions. Studies cited were for examples, not operating recommendations.






Look for next month's Live Q&A to ask YOUR questions. And, of course, you are welcome to contact support@syntekglobal.com with any questions, anytime.

Live Q&A Recap: CEO John Winterholler Takes More Questions

Today was another Live Q&A with Syntek Global CEO and Co-Founder John Winterholler. For more than 30 minutes, Mr. Winterholler answered questions sent in via email or on Twitter. Thank you to all who participated!

If you missed it, here are the questions and answers. (Note questions/answers are brief because of Twitter character limit.)

Question: I want to build syntek-Rwanda. Plz I am looking for your Help. Plz l want to work with Co.
Answer: We're always looking for new markets but there are steps we have to take. We will keep Rwanda on our list to look at in the future. We suggest u build business in countries where we're open. We will keep Rwanda on our list to look at in the future. We suggest u build business in countries where we're open.

Question: What support is provided to ICA?
Answer: The proper step is to contact your upline first. You can also call corporate for more clarification.

Question: Hello from Croatia. Are there any restrictions expanding my business outside CRO? Have friends in Asia & Africa.
Answer: Yes. Continue to build your business. We are currently open in India, Nigeria, Ghana, Cameroon, & S. Africa.
Follow-up question: Thks. Are there any restrictions regarding countries? Like Afghanistan etc
Answer: We operate officially in the countries we're open in. We are willing to ship anywhere but we have to abide by country's laws & regulations & haven't looked into Afghanistan specifically.
Follow-up question: Hi again, are there any restrictions regarding countries? Afghanistan?.Have over.5000 contacts all over the world.
Answer: You can sell to customers anywhere. As far as distributorship, that's when country-specific laws come into play. For specific questions regarding country openings, pls contact support@SyntekGlobal.com and they're happy to help.

Question: What are your plans for Canada? Do you see an official launch like in UK?
Answer: We're keeping an eye on Canada w great interest. It depends on growth distributors there bring about. We hope 2 in future.

Question: Pls sir, I'd like to know when the launch in UK would be on?
Answer: We officially reopen in UK Jan. 1. Details of events in the UK will be forthcoming. We'll let everyone know.

Question: John, I'd like to know if there are offices in Nigeria especially where I reside in i.e Port Harcourt precisely?
Answer: The main office is in Ikeja, Lagos but we have a pick up point in P.H. Here's contact link. (Link)

Question: Have you considered extending the Amnesty Promotion?
Answer: Amnesty was intended as a promo & extended 1 month. We're happy so many took advantage of it, but it's no longer available.

Question: How do I get a visa to be able to come to convention?
Answer: Country managers have visa details & forms ready. They can assist you in any way. We hope to see you there! Here's a link to our country offices to help with visas. (Link)

Question: How much interest of distributors in a country do you need in order to launch?
Answer: There are a lot of factors, including business activity & product sales. Contact your Blue Diamond upline for info/help.

John Winterholler would also like to remind everyone that you can get answers to your questions anytime by contacting support@syntekglobal.com. For assistance with your mysyntek website, contact support@mysyntek.com.

Do you have a question for the Syntek Global Co-Founders? 

Look for our next Live Q&A in January!

Live Q&A Recap: Answers from John Winterholler

Today was our first Live Q&A with CEO & Co-Founder John Winterholler. We had several good questions that came in during the chat or via email. 

 Here are the questions and answers if you missed it. (Note questions/answers are brief because of Twitter character limit.)

Question: Is there any tests or use of XFT in trains?

Answer: Yes. We have test results in locomotive engines that are available by contacting corporate office.

Question: 5ml and 10ml how can it be save keeping for the user who buy less than 10 litre at a go.

Answer: Consider using 1 oz. dropper to treat smaller amounts of fuel. Less mess.

Follow-up question: How many drop treat 4litre

Answer: 15 drops would treat 4.43 litres

Question: What countries are planned for Syntek to be "sold". I am aware of UK in Jan.

Answer: Several other countries are being considered but none we can announce. Our focus is UK in Jan. for now.

Question: Can you tell me, what do you expect on European market? Slovenia looks ambitious!

Answer: The opening of the UK will tell us a great deal about the future of EU markets.

Question: Will Canadian shipping problem be solved. A total of $48 Shipping for 100PV

Answer: Pls send the details to cust. support for our review. We'll see what we can do.

Question: FreezePoint and Ecomist is not avail in South Africa. Is there plan to roll this out here or not?

Answer: Both products require govt registration & it is very expensive to ship because of product weight. We are looking at options to send via ship container. Stay tuned.

Question: If ICA is only way to start new mrkt, how can ICA expand&b paid w/o being able 2 signup? Volume& #of  dstrs 2 open?

Answer: ICA is not intended to open new markets - simply a method dist. in countries where we're not open can sell product

Question: What can we tell our cust.&associates what our patent # is, while others have this available and we don't

Answer: Info about the invention of the product & assoc. patents is available on XFT white paper in back office.

Question: if ICA has interested ppl how if so,can they sign'm up and get paid for it?

Answer: As an ICA you can sign up customers, but not distributors.

Question: specific# of ICAs & sales volume you look for to consider opening?

Answer: Varies by country & many factors we have to consider. Product sales are an additional qualifier, not just # ICAs. Info. about sales in these countries may be used to determine possible future expansion

Follow-up question: that's confusing me, what to tell my contacts in e.g. Niger,what r their opinions?

Answer: Hard to answer on Twitter. Pls contact Syntek office for more explanation.

Question: Can you explain ICA more please

Answer: ICA is intended to allow ppl to sell XFT in countries in which we're not open. Contact corporate for full details.

Question: Which is the fastest growing country in terms of distributors - can you share?

Answer: We love to share our growth! Right now Nigeria is our leader, but great growth in many other countries.

Question: Are there any restrictions on selling to local autostore who would redistribute to consumer?

Answer: Yes. Policies & Procedures prohibit any retail sales to protect all distributors.

Question: To make it easy for new distributor in term of deactivation if not perform within 2mths considering learning curve.

Answer: We are required to have a time frame & qualification standards company-wide for all distributors. No deactivation until 6 mos.

Email question: Is there a plan to have Syntek app on Android?

Answer: Yes. We're working on it for delivery in 2014.

Email question: Could Syntek Global offer a discounted sign up fee for new distributors for a certain time period?

Answer: We are always consider promotions by market & happy for suggestions on how all distributors would benefit from a promotion

Email question: Is XFT safe to engine with impurities collecting in fuel reservoir?

Answer: Engines pull fuel from top of tank & impurities sit on bottom out of the way. Amounts of impurities so small will not harm engine to stay in tank, but can cause problems when traveling through engine.

Email question: It takes long time for product to get to me because of source of funds for dispatch. Include cost in autoship?

Answer: Each country is different on availability of shipping. Thx for suggestion for Cameroon. We’ll look into it.

Email question: What do I say to people who tell me that fuel is already pre-treated with additives to do exactly what ours do?

Answer: Many fuels treated w an additive that’s singular in benefits. No other product offers complete benefits of XFT.

Email question: My car has worse gas consumption than ever. Is something wrong with my car?

Answer: We can't answer if there is something wrong w the car, but please refer to chart of typical results w XFT. There may be a pattern with certain car models/makes. Keep using XFT to see full benefits and let us know how it goes.

John enjoyed the live Q&A so much he extended the time and answered all email questions afterward. Do you have something you’d like to ask one of the Co-Founders? Look for our next Live Q&A soon!